General Insurance Broker

Within this section you will find the guidance you need to ensure you carry out an advised or non advised process compliantly. All our documents have been updated to meet the Insurance Distribution Directive requirements.  If you have any queries on this topic please contact us directly on 01254 675 674 or email compliance@ecompli.co.uk

Please note our General Insurance Manuals below are specifically written for those within the Commercial and Personal Line sectors. The manuals contain an easy step, end-to-end process starting with when you need to supply the Terms of Business to producing a Statement of Demands & Needs. If your firm has recently taken on new advisers/consultants then this manual is a must read as it will give them in depth procedures regarding their compliance obligations and why it is important to adhere to them.

If you hold client money on behalf of your customers you must meet the Financial Conduct Authority’s client money rules and comply with Principle 10: “that a firm must arrange adequate protection for client’s assets when it is responsible for them”. 

The FCA’s rules on client money are contained in the Clients Assets Sourcebook (CASS) which are extremely complex.  Within this section of our website we have provided guidance on establishing whether a firm is holding client money and what you need to do if you are.

General Insurance Advice Process Manual

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the advised procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of an Adviser.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

General Insurance Non-Advised Process Manual

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the sales procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of them when arranging an insurance policy.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

General Insurance Template Bundle

Within this bundle you will find guidance on creating compliant documents under the Insurance Distribution Directive.  You will also receive template Terms of Business which are specific to General Insurance Brokers, for both personal lines and commercial.

There are also a range of different Statement of Demands and Needs that can be used once an insurance policy has been sold, or at renewal. The renewal letters include a section to complete this years and last years quote so that the customer can compare, along with the prescribed text the Financial Conduct Authority (FCA) require firms to use at renewal. Where relevant the templates also include a table to complete if the customer is paying by direct debit through a credit agreement along with other key requirements required by the FCA.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

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