Within this section you will find the guidance you need to ensure you carry out an advised or non advised process compliantly. All our documents have been updated to meet the Insurance Distribution Directive requirements. If you have any queries on this topic please contact us directly on 01254 675 674 or email firstname.lastname@example.org
Please note our General Insurance Manuals below are specifically written for those within the Commercial and Personal Line sectors. The manuals contain an easy step, end-to-end process starting with when you need to supply the Terms of Business to producing a Statement of Demands & Needs. If your firm has recently taken on new advisers/consultants then this manual is a must read as it will give them in depth procedures regarding their compliance obligations and why it is important to adhere to them.
If you hold client money on behalf of your customers you must meet the Financial Conduct Authority’s client money rules and comply with Principle 10: “that a firm must arrange adequate protection for client’s assets when it is responsible for them”.
The FCA’s rules on client money are contained in the Clients Assets Sourcebook (CASS) which are extremely complex. Within this section of our website we have provided guidance on establishing whether a firm is holding client money and what you need to do if you are.