WORD DOCUMENT – 16 PAGES
INDEX OF CONTENTS
- Introduction
- General Guidance
- Advice & Sales Process
- Terms of Business Agreement (TOBA)
- Fees and Commission Disclosure
- Privacy Notice
- Fact Find
- Existing Plans
- Affordability
- Suitability of Recommendations
- Research
- Product Disclosure
- Insurance Product Information Document (IPID)
- Statement of Price
- Statement of Demands & Needs
- Cancellation Period
- Claims Process
- Re-broking Insurance
- Group Insurance Policies with Multiple Policyholders
- Product Disclosure on ‘Distance Contracts’
- Distance Contracts – Telephone
- Renewals and mid-term changes
- Mid Term Changes
- Record Keeping Requirements