FCA Statements of Demands

Statement of Demands and Needs for Insurance

The Financial Conduct Authority requires firms to issue a Statement of Demands and Needs prior to conclusion of a contract....

FCA Capital Resources

Capital Resources – Annual Income Definition

The capital resources requirement for insurance and/or mortgage firms not holding client money is the higher of: • £5,000; and • 2.5%...

FCA Reporting Goodwill Payments

Reporting Goodwill Payments on a Complaint

Where a firm rejects a complaint, yet chooses to make a goodwill payment to the complainant, the complaint should be...