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The content of this Website, which is owned and operated by Ecompli is protected by copyright: © Ecompli (UK) Limited 2008.  Reproduction of part or all of the Website is prohibited other than in accordance with this Notice.  By accessing any part of this website you are agreeing to abide and be bound by such Terms of Use.  If you do not agree to these terms in full you are not permitted to use the website and must leave the site immediately. is operated by Ecompli (UK) Limited, registered address: Business First Business Centre, Davyfield Road, Blackburn, Lancashire, BB1 2QY. Registered in England and Wales No: 6488731.  VAT Registration No: 883520317.

Website Terms & Conditions

You will ensure and must satisfy yourself that your systems and resources are suitable and perform sufficiently well to use our Website.  We are not responsible for any technical or other issues that may arise if you download software or upgrade your browser software to enhance your usage of the Website.

You will only use the documentation and information that you have access to on this Website or that has been purchased by you, to support your own business.  You are not allowed to give, reproduce or transfer materials to any third parties, including individuals not within your firm, whatsoever for remuneration or otherwise.

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted.  Should you have any issues with downloading a document please let us know and we will endeavour to resolve the issue within normal business hours as soon as possible.

You acknowledge that the information and material contained on the website may not be error free and may contain defects.  You will rely on your expertise and judgement to ensure that the information and material contained on the Website and any output from them is suited to your needs and purposes.  You also agree and acknowledge that you remain ultimately responsible for compliance with all Laws in the running of your business.

From time to time we may provide services through the Website where the download time may vary considerably between the types of content, you agree that you are wholly liable and responsible for any telephone call and/or other charges incurred in downloading the same.

You may not do any of the following without prior written permission from us:

  • remove the copyright or trade mark notice(s) from any copies of content downloaded from the website;
  • create a database in electronic or structured manual form by systematically downloading and storing all or any of the content;
  • impersonate another person or use a false name or a name you are unauthorised to use or create a false identity or e-mail address or try to mislead others as to the identity or origin of any communications; or
  • damage, interfere with or disrupt access to the Website or do anything, which may interrupt or impair their functionality.

You must not deliberately distribute software viruses (or other such harmful software), unsolicited email, nor gain (or attempt to gain) unauthorised access into any part of this website.

We retain the right to prevent you from accessing areas of the Website, without prejudice to any of our accrued rights, where we in our sole discretion consider it right to do so or consider you are contravening our acceptable use policy or Terms of Use.

We may suspend, withdraw, discontinue or change all or any part of the Website without notice.  We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

Purchasing Ecompli Manuals/Documents

You can purchase selected Compliance Manuals and/or Template Documents direct from the website.  Where a particular document or bundle is sought you should read the description provided to ensure it is right for you and your business before purchasing.

The documents you purchase are subject to these Terms in full therefore you ­must read them carefully before purchasing.

Once you have selected the document(s) you wish to purchase you will be required to complete the billing details section with your details and make payment.   By completing the billing details and making payment it will be taken that you are giving your instruction to purchase the document(s) and are accepting and will abide by these Terms in full.  Please ensure you provide accurate and complete information so that we can process your request.  Should your details change please inform us as soon as possible.

Once purchased the document(s) are non-refundable and will be emailed to you when payment has cleared in our account.

Ecompli Compliance Support and Extra Services – Becoming a Member

If you are interested in one of our Compliance Support Service Packages or require a one off compliance support service such as a compliance visit, training package or assistance with your FCA Application then please contact us directly.  We will provide you with full information about our Services and will happily answer any questions you have to assist you in deciding what support is right for you.  Should you then wish to proceed with one of our services we will email you our Registration Services Form along with our Services Terms and Conditions for your attention and completion.

Ecompli members who have signed up to one of our Compliance Support Service Packages will have exclusive access to all documents and newsletters on our website.  To find out more please feel free to contact us.


We take all such steps as are reasonably necessary to provide a fast and reliable website, but exclude to the fullest extent permitted by law any liability for the security of the services on the Website or for any disruption of the Website however caused, loss of or corruption of any material in transit, or loss of or corruption of material when downloaded onto any computer systems.

We provide access to the Website on an ‘as is’ basis and make no representations or warranties of any kind as to the Website or the content.  We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the content published on the Website.  Any liability however it occurs, for any such inaccuracies or errors are expressly excluded to the fullest extent permitted by law.

A person who is not a party to this Agreement may not exercise any rights under the Contracts (Rights of Third Parties) Act 1999.


We will not in any circumstances be liable, whether in contract (by way of indemnity or otherwise), tort (including negligence and breach of statutory duty), restitution or otherwise for loss of profits, loss of contracts, loss of revenue, loss of data, loss of use of equipment or process, loss of anticipated earnings or savings, or wasted management time each one howsoever arising and whether or not we have been informed of the potential loss or damage arising and whether incurred directly, indirectly or consequentially by you or any third party.

You agree to indemnify us and any of our officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses incurred and any claims or legal proceedings which are brought or threatened, in each case arising from your use of or conduct on, the Website and/or a breach of these Terms of Use and your violation of any applicable laws, regulations or statute.

We will not be liable for any unavailability of our services where it is caused by circumstances outside our reasonable control.

Material Intellectual Property Rights

All rights and interests in all intellectual property in all materials and all concepts within or downloaded from the website or provided directly from Ecompli (including but not limited to its design, structure, narrative, graphics, expertise, software and its source code) will remain our property at all times.  You gain no ownership of material and are solely licensed to use the Materials for your own business only whilst these terms exist.


The Website may contain advertising.  Advertisers are responsible for ensuring that material submitted for inclusion on the Website complies with applicable laws, codes and regulations.  We exclude to the fullest extent permitted by law any responsibility for any error or inaccuracy appearing in any advertising material.

Third Parties

By using our website you may be able to directly access third party websites.  We do not own, operate or control such third party websites and are not responsible for their content.  Since we do not control these websites, you are responsible for reviewing and abiding by their privacy policy and exclude us from all liability of any kind arising from such content or information.  If you access third party websites you do so at your own risk.

Your dealings with any third parties, and any Terms of Use agreed with, or representations given by, such third parties, are solely between you and such third party.

Data Protection

We have obligations under the General Data Protection Regulation (GDPR) and privacy laws.  Please refer to our Privacy Notice for information on how we hold and process data.

Competitions and Prize Draws

We may from time to time run competitions, free prize draws and/or other promotions on the Website.  These will be subject to additional Terms and Conditions that will be made known to you at the relevant time.

Changes to this Policy

We reserve the right to make changes to any part of this Website.  Due to our policy of updating and improving the Website, it may therefore be necessary to change these Terms of Use.  If you use any of the Website after we have published such changes, you be agreeing to be bound by those changes.  If you do not agree to be bound by them, you should not use the Website.


We may terminate the provision of our Website or restrict your access without any prior notice to you where (by way of example and without limitation):

  • there is a regulatory or statutory change limiting our ability to provide a Website;
  • any event beyond our reasonable control prevents us from continuing to provide a Website; or
  • we consider in our sole discretion that it is necessary to do so or you are otherwise acting in breach of these Terms of Use.


If you have any queries concerning any part of these Terms of Use please contact us by email, using the address indicated in the Website to which your query relates.

Law & Jurisdiction

These Terms of Use shall be governed by and interpreted in accordance with the laws of England Wales and you irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with, these Terms of Use.

You may not assign, sub-license or otherwise transfer any of your rights under these Terms of Use.  If any part of these Terms of Use is found to be invalid by any court having competent jurisdiction the validity of the remaining terms will be unaffected.  If either party does not exercise any right or remedy under these Terms, this will not be taken to mean that they have been waived.