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General Insurance Brokers Guidance

Within this section you will find the general insurance brokers guidance you need to ensure you carry out an advised or non advised process compliantly. All our documents have been updated following the Insurance Distribution Directive (IDD) being repealed on the 5th April 2024 removing all mention of the IDD but retaining the rules as required under the FCA.  If you have any queries on this topic please contact us directly on 01254 675 674 or email compliance@ecompli.co.uk

Our manuals have also been updated so that they meet the Consumer Duty requirements which affects all products and services sold or renewed from the 31st July 2023.  This includes ensuring products and services are fit for purpose, offer a fair value and that communications and customer support allow consumers to make and act on well-informed decisions.

Please note our General Insurance Brokers Guidance Manuals are specifically written for those within the Commercial and Personal Line sectors. The manuals contain an easy step, end-to-end process starting with when you need to supply the Terms of Business to producing a Statement of Demands & Needs. If your firm has recently taken on new advisers/consultants then this manual is a must read as it will give them in depth procedures regarding their compliance obligations and why it is important to adhere to them.

This manual has adopted the Financial Conduct Authority (FCA) principles to assist firms deliver the objectives of the regulator.  It includes a step by step process of the advised procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of an Adviser.

The manual has also been updated so that it meets the Consumer Duty requirements which affects all products and services sold or renewed from the 31st July 2023.  This includes ensuring products and services are fit for purpose, offer a fair value and that communications and customer support allow consumers to make and act on well-informed decisions.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the sales procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of them when arranging an insurance policy.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

Within this bundle you will find guidance on creating compliant documents.  You will also receive template Terms of Business which are specific to General Insurance Brokers, for both personal lines and commercial.

There are also a range of different Statement of Demands and Needs that can be used once an insurance policy has been sold, or at renewal. The renewal letters include a section to complete this years and last years quote so that the customer can compare, along with the prescribed text the Financial Conduct Authority (FCA) require firms to use at renewal. Where relevant the templates also include a table to complete if the customer is paying by direct debit through a credit agreement along with other key requirements required by the FCA.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

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  • General Insurance Advice Process Manual

    £195.00
  • General Insurance Non-Advised Process Manual

    £195.00
  • General Insurance Templates

    £95.00
  • Product Governance Value Policy Guidance Manual

    £295.00
  • Video Tutorial Bundle: How to complete the FCA’s REP021 GI Pricing Information Part 1 and 2

    £40.00
  • Video Tutorial: How to complete the FCA’s REP021 GI Pricing Information Part 1 of 2

    £25.00
  • Video Tutorial: How to complete the FCA’s REP021 GI Pricing Information Part 2 of 2

    £25.00