FCA Protection Insurance Advice Process Manual

£195.00

Insurance sales must comply with the Financial Conduct Authority and Insurance Distribution Directive (IDD).  This is to ensure that firms act honestly, fairly, professionally and in the best interests of the customer.

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the advised procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of an Adviser.

FORMAT: All documents are downloadable via email upon receipt of payment.

WORD DOCUMENT – 16 PAGES

INDEX OF CONTENTS

  1. Introduction
    1. General Guidance
  2. Advice & Sales Process
    1. Disclosure Document (DD)
    2. Fees and Commission Disclosure
    3. Privacy Notice
    4. Fact Find
    5. Existing Plans
    6. Affordability
    7. Suitability & Recommendation
    8. Research
    9. Product Disclosure
    10. Key Features Document – Protection Policies
    11. Insurance Product Information Document (IPID) – General Insurance
    12. Statement of Demands & Needs
    13. Cancellation Period
    14. Claims Process
    15. Re-broking Insurance
    16. Group Insurance Policies with Multiple Policyholders
    17. Product Disclosure on ‘Distance Contracts’
    18. Distance Contracts – Telephone
  3. Renewals and Mid-term Changes
    1. Mid-term Changes
  4. Record Keeping Requirements