Protection Sales Process Documents

• Insurance Advice Process Summary – Word Document
• Statement of Demands and Needs – Life & Critical Illness Cover – Word Document
• Statement of Demands and Needs – Life & Critical Illness Cover (non advised) – Word Document

This bundle is designed to help Brokers obtain facts about their customer to satisfy the ‘know your customer’ rules.  There is also a selection of template letters that Advisers can use depending on the type of protection insurance recommended.  Our letters have been designed with simplicity in mind so that under each section you can simply select the relevant paragraph and delete the rest.  We always emphasis that a letter should say why you have recommended the product, insurer, sum assured, term, etc.  Therefore, our letters adopt this style. We have also produced a non advised letter as an example in case you do not give advice.

Please note, Statement of Demands and Needs Letters should be made personal, however our letters should assist you get started.

FORMAT: All documents are downloadable via email upon receipt of payment.

Written & reviewed by the Ecompli founder — With over 20 years in financial services and having founded Ecompli in 2006, our compliance documents are written by a specialist with hands-on expertise in FCA regulation across the mortgage, general insurance, equity release, and insurance claims handling sectors. Every guide and template is personally developed to turn complex regulatory requirements into clear, practical tools your firm can actually use.

There are plenty of free templates and AI-generated documents available online. The challenge is knowing whether they genuinely reflect FCA requirements, align with Consumer Duty expectations and work in practice for your firm. Our documents are written by Ecompli’s founder and are designed specifically for regulated firms. Every manual, register and template is created to provide practical, usable guidance that supports implementation,  helping firms move beyond theory and into demonstrable compliance.