GAP Analysis – Mortgage Broker


All firms are required to carry out an annual review of their current systems and establish where there may be ‘gaps’ between how it should be treating customers fairly and what is happening in practice.

This GAP Analysis is designed to prompt you on the key areas which firms should focus on to satisfy that they are treating customers fairly.  Whilst it is designed for Mortgage Brokers, Equity Release Brokers should be utilise it in their practice. Format: Word Document.

FORMAT: All documents are downloadable via email upon receipt of payment.