Where a firm rejects a complaint, yet chooses to make a goodwill payment to the complainant, the complaint should be recorded as ‘rejected’ within the firms Complaints Register.
Ecompli (UK) Limited
Moreton House, 16 Trident Park
Trident Way, Blackburn
Lancashire, BB1 3NU
Tel: 01254 675 674
Registered in England and Wales No 6488731
VAT Registration Number: 883 5203 17
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