Claims Handling Documents

• Privacy Notice – Claims Handling Firms – Word Document
• Privacy Notice Website Template – Claims Handling Firms – Word Document
• Legitimate Interests Assessment (LIA) – Claim Handling Firms – Word Document
• GDPR Consent Form – Word Document
• GDPR Consent Register – Excel Document

We have produced a number of FCA claims handling templates and documents to help regulated firms meet the General Data Protection Regulation (GDPR).  Our Privacy Notice and our version that we produced for websites we are particularly proud of.  All of our documents are specifically aimed at Mortgage, Equity Release and Insurance Brokers, unless stated otherwise.

FORMAT: All documents are downloadable via email upon receipt of payment.

Written & reviewed by the Ecompli founder — With over 20 years in financial services and having founded Ecompli in 2006, our compliance documents are written by a specialist with hands-on expertise in FCA regulation across the mortgage, general insurance, equity release, and insurance claims handling sectors. Every guide and template is personally developed to turn complex regulatory requirements into clear, practical tools your firm can actually use.

There are plenty of free templates and AI-generated documents available online. The challenge is knowing whether they genuinely reflect FCA requirements, align with Consumer Duty expectations and work in practice for your firm. Our documents are written by Ecompli’s founder and are designed specifically for regulated firms. Every manual, register and template is created to provide practical, usable guidance that supports implementation,  helping firms move beyond theory and into demonstrable compliance.