“HomeCall+ has used the services of Ecompli for 2 years and during this time has found them to be invaluable in the support and guidance they provide. Ecompli are extremely approachable and can be relied upon for any queries / guidance.
We meet with Ecompli on a monthly basis to review processes, file checks, TCF training / checks, complaints training. In addition to the monthly reviews we contact them on a regular basis to review all marketing literature & advertising campaigns and also for compliance advice on any new campaigns we are looking at launching. This year HomeCall+ completed a TCF audit by the FSA which Ecompli assisted with gathering the information and providing guidance so that we felt comfortable with the process. Ecompli are efficient, friendly, approachable and I don’t know how we managed without them!”