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Protection Insurance Broker Documents

Within this section you will find the FCA Protection Insurance Broker documents and guidance you need to ensure you carry out an advised or non advised process compliantly. All our documents have been updated following the Insurance Distribution Directive (IDD) being repealed on the 5th April 2024 removing all mention of the IDD but retaining the rules as required under the FCA.  If you have queries on this topic please contact us directly on 01254 675 674 or email compliance@ecompli.co.uk

Please note our Protection Insurance Manuals contain an easy step, end-to-end process starting with when you need to supply the Disclosure Document to producing a Statement of Demands & Needs. If your firm has recently taken on new advisers/consultants then this manual is a must read as it will give them in depth procedures regarding their compliance obligations and why it is important to adhere to them.

Our manuals have also been updated so that they meet the Consumer Duty requirements which affects all products and services sold or renewed from the 31st July 2023.  This includes ensuring products and services are fit for purpose, offer a fair value and that communications and customer support allow consumers to make and act on well-informed decisions.

Protection Insurance Advice Process Manual

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the advised procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of an Adviser.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

Protection Insurance Non-Advised Process Manual

This manual has adopted these rules to assist firms deliver the objectives of the regulator.  It includes a step by step process of the sales procedure that even someone new into the industry should be able to follow and grasp a good understanding of what is required of them when arranging an insurance policy.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

Protection Insurance Disclosure Document Bundle

Within this bundle you will find guidance on creating compliant disclosure documents.  The example Disclosure Documents (DD) provides two different ways of disclosing a firm’s information to a customer.  Depending on your firm you may wish to choose the second example which puts key information into circles so that they stand out to the customer.  Whichever, you choose is up to you, but we like to offer something different to the norm.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

Protection Sales Process Bundle

This bundle is designed to help Brokers obtain facts about their customer to satisfy the ‘know your customer’ rules.  There is also a selection of template letters that Advisers can use depending on the type of protection insurance recommended.  Our letters have been designed with simplicity in mind so that under each section you can simply select the relevant paragraph and delete the rest.  We always emphasis that a letter should say why you have recommended the product, insurer, sum assured, term, etc.  Therefore, our letters adopt this style. We have also produced a non advised letter as an example in case you do not give advice.

You can purchase now or join our member’s club and gain access to all our documents, manuals, policies and templates.

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