Consumer Duty Assessment & Board Report – Mortgage & Insurance
£145.00
Stay on top of your Consumer Duty obligations with our comprehensive Consumer Duty Assessment and Board Report, designed specifically for mortgage and insurance brokers. This report helps you assess, test, and evidence the outcomes your customers are receiving, ensuring your products and services meet the FCA’s standards and deliver positive outcomes for all.
Key areas covered include:
- Checking that products and services remain suitable for your target market.
- Reviewing and monitoring each of the outcomes to ensure expectations are met.
- Identifying distinct customer groups, including those who may be vulnerable, ensuring all receive good outcomes.
- Review of MI to detect good and poor outcomes, risks of harm and action taken where needed.
Our report also includes guidance text in red italics to explain each requirement, plus practical examples for every section. These examples are optional, giving you flexibility to adapt based on your firm’s needs.
Designed for internal use only, this report gives you a clear picture of your current compliance, highlights areas for improvement, and supports a culture of fair treatment across your firm.
FORMAT: All documents are downloadable via email upon receipt of payment.
Written & reviewed by the Ecompli founder — With over 20 years in financial services and having founded Ecompli in 2006, our compliance documents are written by a specialist with hands-on expertise in FCA regulation across the mortgage, general insurance, equity release, and insurance claims handling sectors. Every guide and template is personally developed to turn complex regulatory requirements into clear, practical tools your firm can actually use.
There are plenty of free templates and AI-generated documents available online. The challenge is knowing whether they genuinely reflect FCA requirements, align with Consumer Duty expectations and work in practice for your firm. Our documents are written by Ecompli’s founder and are designed specifically for regulated firms. Every manual, register and template is created to provide practical, usable guidance that supports implementation, helping firms move beyond theory and into demonstrable compliance.
