FCA Complaints Documents
- Complaint Confirmation Form – Word Document
- Complaint Handling Leaflet – Word Document
- Complaints Record – Word Document
Within this bundle we provide a Confirmation Form that staff can sign and date confirming they have read the manual and understood its content, along with a Complaints Record to record and report any complaints. There is also a leaflet that firms can send out to complainants when acknowledging a complaint.
FORMAT: All documents are downloadable via email upon receipt of payment.