- FREE Newsletter
- FSA Application Support
- Compliance Packages
- Buy Manuals / Documents
- ===================
- Anti-Money Laundering
- Claims Handling Firms Only
- Client Money
- Complaints Handling
- Data Protection
- Equity Release
- Financial Promotions
- FSA Principles of Business
- General Rules
- Mortgage Advice Process
- Non-Investment Insurance Advice Process
- Training & Competence
- Treating Customers Fairly
Ecompli. Your online compliance advisory service.
Click here to register nowAt Ecompli we specialise in providing FSA Compliance Support to General Insurance, Mortgage Brokers, IFA's, Equity Release and Insurance Claim Handling Firms
Delivering on our promise…
We take the time to understand our customer’s compliance needs and provide them with fantastic levels of service.
But don’t just take our word for it, have a look and see what our customers think about our FSA compliance support:
Ecompli Customer Testimonials
- Telephone: 01254 670048
- Email: info@ecompli.co.uk
Tip of the week
What is meant by upheld data when reporting complaints information?
Under the ‘upheld’ data category, firms are required to report any complaints to which they have given a ‘final response’ that accepts the complaint and, where appropriate, offers redress, even if the redress offered is disputed by the complainant. Where a complaint is upheld in part, firms should treat the whole complaint as upheld for reporting purposes.
