You are viewing this message because you do not have a modern web browser.
Please follow these links to download a standards compliant browser.


Individual Compliance Manuals/Documents Claims Handling Firms - Loss Assessor

At Ecompli we have received numerous requests to purchase one of our specific Compliance Manuals or Documents from companies who have their compliance in place but do not have the time or resources to write a specific manual. 

The FSA continually update their sourcebooks which then need to be reflected within regulated firms.  This can be a drain on resources therefore we have decided to release a number of Manuals and Documents for purchase for a one off cost. 

If you would like to purchase any of the following documents simply click on the 'Download' to access the relevant 'Order Form' complete your details then forward this to us at the address shown on the Form. 

If the manual/document you require isnt available below please contact us on 01254 675 674.

Complaints Handling

Complaints Procedure Manual Ref: CPCH 730 KBDOCDownload
Complaints Handling Customer Leaflet Ref: CP3CH 731 KBDOCDownload
Complaints Register Ref: CP5CH 730 KBDOCDownload
Acknowledgement Letter Ref: CP6CH 731 KBDOCDownload
Authority Letter Ref: CP7CH 731 KBDOCDownload
Forwarding to Another Firm Letter Ref: CP13CH 731 KBDOCDownload
Letter of Acceptance Ref: CP11CH 731 KBDOCDownload
8 Week Written Response Letter Ref: CP9CH 731 KBDOCDownload
Final Response Letter Ref: CP10CH 731 KBDOCDownload

Data Protection - Anti Fraud

Data Protection Procedure Manual Ref: DPCH 731 KBDOCDownload
Financial Crime and Anti Fraud Policy and Procedures Ref: AFCH 730 KBDOCDownload

General Business

Locum Agreement Ref: GB1CH 731 KBDOCDownload

Training & Competence

Training & Competence Procedure Manual Ref: TCCH 730 KBDOCDownload
Action Planner Ref: TC2CH 731 KBDOCDownload
Competence Sign Off Form Ref: TC3CH 731 KBDOCDownload
Continual Professional Development (CPD) Log Ref: TC1CH 731 KBDOCDownload
KPI Review Form Ref: TC9CH 731 KBDOCDownload
Training & Needs Analysis Ref: TC8CH 731 KBDOCDownload

Get Adobe Reader
Adobe Reader
is required to view PDF files.

Latest News

news in full