- FREE Newsletter
- FSA Application Support
- Compliance Packages
- Buy Manuals / Documents
- ===================
- Anti-Money Laundering
- Claims Handling Firms Only
- Client Money
- Complaints Handling
- Data Protection
- Equity Release
- Financial Promotions
- FSA Principles of Business
- General Rules
- Mortgage Advice Process
- Non-Investment Insurance Advice Process
- Training & Competence
- Treating Customers Fairly
Claims Handling Monthly Newsletters
This section is specifically for firms who handle insurance claims on behalf of their customers. If you would like to receive these please email info@ecompli.co.uk with your request.
Monthly Newsletter / Issue.61
In our first edition of Compliance Matters in 2012 we look at the complaints handling process and in particular how a firm can access the Financial Ombudsman Service Leaflets. We also provide another useful Treating Customers Fairly (TCF) update that focuses on Outcome 3.
Date: 31.01.2012
